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  • Problems with AOL's TOS reports

    6 answers - 8691 bytes - related search similar search Add To My Delicious Add To My Stumble Upon Add To My Google Mark Add To My Facebook Add To My Digg Add To My Reddit

    In order to keep our mail flowing to AL members, I've signed up through
    the AL postmaster service to receive TS reports. Basically, whenever
    someone reports mail from our domains as spam, AL forwards it to me.
    (They delete the addressee from the headers, although not completely so
    sometimes.)
    Anyhow, when it arrives, SA classifies it as spam. What's the reason for
    the SARE_SPEC_CLIENT rules? Would it be a problem for other spam if I
    overrode them by whitelisting the sender (scomp (AT) aol (DOT) net)?
    pts rule name description
    2.2 SARE_SPEC_CLIENT_TS2 known spammer address
    1.0 NREAL_NAME From: does not include a real name
    2.2 SARE_SPEC_CLIENT_TS high tech impulse spam sign
    -0.0 SPF_PASS SPF: sender matches SPF record
    -2.6 BAYES_00 BDY: Bayesian spam probability is 0 to 1%
    [score: 0.0000]
    0.0 HTML_MESSAGE BDY: HTML included in message
    0.2 DNS_FRM_RFC_ABUSE RBL: Envelope sender in abuse.rfc-ignorant.org
    1.7 DNS_FRM_RFC_PST RBL: Envelope sender in
    postmaster.rfc-ignorant.org
    1.6 FRGED_MSGID_AL Message-ID is forged, (aol.com)
    -1.2 AWL AWL: From: address is in the auto white-list
    The headers look like this:
    Microsoft Mail Internet Headers Version 2.0
    Received: from enoch.cciminstitute.com ([10.0.2.195]) by
    eve.cciminstitute.com with Microsoft SMTPSVC(5.0.2195.6713);
    Thu, 1 Dec 2005 18:29:18 -0600
    Received: from omr-m08.mx.aol.com (omr-m08.mx.aol.com [64.12.138.20])
    by enoch.cciminstitute.com (8.13.1/8.13.1) with ESMTP id jB20TD75022197;
    Thu, 1 Dec 2005 18:29:13 -0600
    Received: from scmp-m23.mail.aol.com (scmp-m23.mail.aol.com
    [172.21.28.106]) by omr-m08.mx.aol.com (v107.10) with ESMTP id
    RELAYIN7-8438f95576; Thu, 01 Dec 2005 19:29:11 -0400
    Received: from imo-d21.mx.aol.com (imo-d21.mail.aol.com
    [172.18.157.195]) by scmp-m23.mail.aol.com (v98.19) with ESMTP id
    RELAYIN2-3438f95441a; Thu, 01 Dec 2005 19:28:52 -0400
    Received: from undisclosed (AT) undisclosed (DOT) com
    by imo-d21.mx.aol.com (mail_out_v38_r6.3.) id f.2b7.128060a (58677)
    for <scomp (AT) aol (DOT) net>; Thu, 1 Dec 2005 19:28:45 -0500 (EST)
    From: <scomp (AT) aol (DOT) net>
    Message-ID: <2b7.128060a.30c0ef3d (AT) aol (DOT) com>
    Date: Thu, 1 Dec 2005 19:28:45 EST
    Subject: *SPAM* Client TS Notification
    To: <undisclosed_recipients (AT) aol (DOT) com>
    MIME-Version: 1.0
    Content-Type: multipart/mixed; boundary=""
    X-Mailer: 9.0 for scomp (AT) aol (DOT) net
    X-AL-****RY-CDE: US
    X-Spam-Flag: YES
    X-AL-IP: 172.21.28.106
    X-Loop: scomp
    X-Greylist: Sender IP whitelisted, not delayed by milter-greylist-2.0
    (enoch.cciminstitute.com [10.0.2.195]); Thu, 01 Dec 2005 18:29:13 -0600
    (CST)
    X-Virus-Scanned: ClamAV version 0.87.1, clamav-milter version 0.87 on
    enoch.cciminstitute.com
    X-Virus-Status: Clean
    X-Spam-Status: Yes, score=5.2 required=4.0 tests=AWL,BAYES_00,
    DNS_FRM_RFC_ABUSE,DNS_FRM_RFC_PST,FRGED_MSGID_AL,H TML_MESSAGE,
    NREAL_NAME,SARE_SPEC_CLIENT_TS,SARE_SPEC_CLIENT_TS 2,SPF_PASS
    autolearn=no version=3.1.0
    X-Spam-Level:
    X-Spam-Checker-Version: SpamAssassin 3.1.0 (2005-09-13) on
    enoch.cciminstitute.com
    Return-Path: scomp (AT) aol (DOT) net
    XArrivalTime: 02 Dec 2005 00:29:18.0390 (UTC)
    FILETIME=[6E99C560:01C5F6D7]
    Content-Type: text/plain
    Content-Disposition: inline
    Content-Transfer-Encoding: 8bit
    Content-Type: message/rfc822; x-spam-type=original
    Content-Description: original message before SpamAssassin
    Content-Disposition: attachment
    Content-Transfer-Encoding: 8bit
    X-Envelope-From: <scomp (AT) aol (DOT) net>
    X-Envelope-To: <spamtrap (AT) cciminstitute (DOT) com>
    Received: from omr-m08.mx.aol.com (omr-m08.mx.aol.com [64.12.138.20]) by
    enoch.cciminstitute.com;
    X-Envelope-To: <webmaster (AT) cciminstitute (DOT) com>
    Received: from scmp-m23.mail.aol.com (scmp-m23.mail.aol.com
    [172.21.28.106]) by omr-m08.mx.aol.com (v107.10) with ESMTP id
    RELAYIN7-8438f95576; Thu, 01 Dec 2005 19:29:11 -0400
    Received: from imo-d21.mx.aol.com (imo-d21.mail.aol.com
    [172.18.157.195]) by scmp-m23.mail.aol.com (v98.19) with ESMTP id
    RELAYIN2-3438f95441a; Thu, 01 Dec 2005 19:28:52 -0400
    Received: from undisclosed (AT) undisclosed (DOT) com
    by imo-d21.mx.aol.com (mail_out_v38_r6.3.) id f.2b7.128060a (58677)
    for <scomp (AT) aol (DOT) net>; Thu, 1 Dec 2005 19:28:45 -0500 (EST)
    From: <scomp (AT) aol (DOT) net>
    Message-ID: <2b7.128060a.30c0ef3d (AT) aol (DOT) com>
    Date: Thu, 1 Dec 2005 19:28:45 EST
    Subject: Client TS Notification
    To: <undisclosed_recipients (AT) aol (DOT) com>
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary=""
    X-Mailer: 9.0 for scomp (AT) aol (DOT) net
    X-AL-****RY-CDE: US
    X-AL-IP: 172.21.28.106
    X-Loop: scomp
    X-Greylist: Sender IP whitelisted, not delayed by milter-greylist-2.0
    (enoch.cciminstitute.com [10.0.2.195]); Thu, 01 Dec 2005 18:29:13 -0600
    (CST)
    X-Virus-Scanned: ClamAV version 0.87.1, clamav-milter version 0.87 on
    enoch.cciminstitute.com
    X-Virus-Status: Clean
    Content-Type: text/plain; charset="US-ASCII"
    Content-Transfer-Encoding: 7bit
    Content-Type: message/rfc822
    Content-Disposition: inline
    Return-Path: <designees-bounces (AT) ccim (DOT) com>
    Received: from rly-yc05.mail.aol.com (rly-yc05.mail.aol.com
    [172.18.205.148]) by air-yc04.mail.aol.com (v107.13) with ESMTP id
    MAILINYC44-1d9438f45e7368; Thu, 01 Dec 2005 13:50:30 -0500
    Received: from ldap1.ccim.com (ldap1.ccim.com [198.104.132.226]) by
    rly-yc05.mail.aol.com (v107.13) with ESMTP id
    MAILRELAYINYC53-1d9438f45e7368; Thu, 01 Dec 2005 13:50:15 -0500
    Received: from ldap1.ccim.com (localhost [127.0.0.1])
    by ldap1.ccim.com (8.12.11/8.12.11) with ESMTP id jB1IN5rE003286
    for <bairdflier (AT) aol (DOT) com>; Thu, 1 Dec 2005 13:49:13 -0500
    Received: from enoch.cciminstitute.com (enoch.cciminstitute.com
    [12.40.135.196])
    by ldap1.ccim.com (8.12.11/8.12.11) with ESMTP id jB1FNIi014070
    for <designees (AT) lists (DOT) ccim.com>; Thu, 1 Dec 2005 10:24:23 -0500
    Received: from eve.cciminstitute.com (eve.cciminstitute.com [10.0.2.7])
    by enoch.cciminstitute.com (8.13.1/8.13.1) with SMTP id jB1FJ9Z022174
    for <designees (AT) ccim (DOT) com>; Thu, 1 Dec 2005 09:24:19 -0600
    content-class: urn:content-classes:message
    MIME-Version: 1.0
    X-MLE: Produced By Microsoft Exchange V6.0.6603.0
    Date: Thu, 1 Dec 2005 09:24:21 -0600
    Message-ID: <@eve.cciminstitute.com>
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    Thread-Topic: RERC/CCIM ITQ -- Market Data Equals Power
    Thread-Index:
    From: "CCIM Member Communications"
    <CCIMMemberCommunications (AT) cciminstitute (DOT) com>
    To: <Undisclosed Recipients>
    X-Greylist: Sender IP whitelisted, not delayed by milter-greylist-2.0
    (ldap1.ccim.com [127.0.0.1]); Thu, 01 Dec 2005 13:49:13 -0500 (EST)
    X-Greylist: Default is to whitelist mail, not delayed by milter-greylist-2.0
    (ldap1.ccim.com [198.104.132.226]);
    Thu, 01 Dec 2005 10:24:23 -0500 (EST)
    X-Greylist: Default is to whitelist mail, not delayed by milter-greylist-2.0
    (enoch.cciminstitute.com [10.0.2.195]);
    Thu, 01 Dec 2005 09:24:19 -0600 (CST)
    X-Virus-Scanned: ClamAV version 0.87.1,
    clamav-milter version 0.87 on ldap1.ccim.com
    X-Virus-Scanned: ClamAV version 0.87.1,
    clamav-milter version 0.87 on enoch.cciminstitute.com
    X-Virus-Status: Clean
    X-Spam-Status: No, score=-2.5 required=4.0 tests=AWL,BAYES_00,HTML_MESSAGE
    autolearn=ham version=3.1.0
    X-Spam-Checker-Version: SpamAssassin 3.1.0 (2005-09-13) on ldap1.ccim.com
    X-Mailman-Approved-At: Thu, 01 Dec 2005 11:14:20 -0500
    Subject: [Designees] RERC/CCIM ITQ -- Market Data Equals Power
    X-BeenThere: designees (AT) ccim (DOT) com
    X-Mailman-Version: 2.1.6
    Precedence: list
    List-Id: Designees List <designees.ccim.com>
    List-Unsubscribe: <>,
    <mailto:designees-request (AT) ccim (DOT) com?subject=unsubscribe>
    List-Archive: <>
    List-Post: <mailto:designees (AT) ccim (DOT) com>
    List-Help: <mailto:designees-request (AT) ccim (DOT) com?subject=help>
    List-Subscribe: <>,
    <mailto:designees-request (AT) ccim (DOT) com?subject=subscribe>
    Content-Type: multipart/mixed; boundary="0292989648=="
    Sender: designees-bounces (AT) ccim (DOT) com
    Errors-To: designees-bounces (AT) ccim (DOT) com
    X-AL-IP: 198.104.132.226
    X-Mailer: Unknown (No Version)
  • No.1 | | 624 bytes | |

    Steven Stern wrote on Thu, 01 Dec 2005 20:57:45 -0600:

    In order to keep our mail flowing to AL members, I've signed up through
    the AL postmaster service to receive TS reports. Basically, whenever
    someone reports mail from our domains as spam, AL forwards it to me.

    Be careful about that. That's what they say. Actually, it seems they have
    their own filters additionally and send you everything they *think* is
    spam. I've been getting a lot of TS reports which weren't spam and where I
    was able to ask the recipient and they said "No, I didn't hit the button".

    Kai
  • No.2 | | 804 bytes | |

    * Kai Schaetzl <maillists (AT) conactive (DOT) com>:

    In order to keep our mail flowing to AL members, I've signed up through
    the AL postmaster service to receive TS reports. Basically, whenever
    someone reports mail from our domains as spam, AL forwards it to me.

    Be careful about that. That's what they say. Actually, it seems they have
    their own filters additionally and send you everything they *think* is
    spam. I've been getting a lot of TS reports which weren't spam and where I
    was able to ask the recipient and they said "No, I didn't hit the button".

    Yeah, I also get lots of crap that DEFINITELY not spam and that nobody
    in his/her sane mind would declare as spam. But then nobody
    in his/her sane mind would use AL, either.
  • No.3 | | 2635 bytes | |

    Charles Sprickman wrote:
    Fri, 2 Dec 2005, Ralf Hildebrandt wrote:

    >* Kai Schaetzl <maillists (AT) conactive (DOT) com>:
    >>

    In order to keep our mail flowing to AL members, I've signed up
    through
    the AL postmaster service to receive TS reports. Basically, whenever
    someone reports mail from our domains as spam, AL forwards it to me.

    Be careful about that. That's what they say. Actually, it seems they
    have
    their own filters additionally and send you everything they *think* is
    spam. I've been getting a lot of TS reports which weren't spam and
    where I
    was able to ask the recipient and they said "No, I didn't hit the
    button".
    >>
    >>

    >Yeah, I also get lots of crap that DEFINITELY not spam and that nobody
    >in his/her sane mind would declare as spam. But then nobody
    >in his/her sane mind would use AL, either.


    Yeah, I'm fairly certain after speaking with someone who routinely deals
    directly with AL's "postmaster" folks that these are all button pushes.

    Never underestimate the stupidity of the average computer user. AL
    does not help matters by putting the "report as spam" button next to the
    "delete" button in their mail client.

    Charles

    I deal with aol (I call it AHELL) a lot through their loopback and
    besides them placing the buttons for 'delete' and 'report as spam'
    really close if a spam is deleted from their spam folder it is the same
    as pushing 'report as spam', also after 4 days if left in the spam
    folder it is deleted by their system and reported as spam. (Really not a
    good thing[tm] with the holidays travel coming up)

    From talking to several folks who use aol seems if a message lands in
    the spam bucket it needs to be highlighted and then 'this is not spam'
    needs to be hit.

    course when my Dad first got on the 'net he signed for you you
    guessed it aol and it only took me an hour to get him a real 'net
    connection and all setup but took him having to cancel the credit
    card he used before they stopped billing for it. (He called for like 6
    months, at least, wanting his service canceled.) (This all happened a
    few years ago like 1997 or so've heard they somewhat have a handle on
    this but still hear of it happening to people.)
    -Doc (Who laughs so hard sometimes at the commercials about aol on TV)
  • No.4 | | 1308 bytes | |

    Fri, 2 Dec 2005, Ralf Hildebrandt wrote:

    * Kai Schaetzl <maillists (AT) conactive (DOT) com>:

    In order to keep our mail flowing to AL members, I've signed up through
    the AL postmaster service to receive TS reports. Basically, whenever
    someone reports mail from our domains as spam, AL forwards it to me.
    >>

    >Be careful about that. That's what they say. Actually, it seems they have
    >their own filters additionally and send you everything they *think* is
    >spam. I've been getting a lot of TS reports which weren't spam and where I
    >was able to ask the recipient and they said "No, I didn't hit the button".
    >

    Yeah, I also get lots of crap that DEFINITELY not spam and that nobody
    in his/her sane mind would declare as spam. But then nobody
    in his/her sane mind would use AL, either.

    Yeah, I'm fairly certain after speaking with someone who routinely deals
    directly with AL's "postmaster" folks that these are all button pushes.

    Never underestimate the stupidity of the average computer user. AL does
    not help matters by putting the "report as spam" button next to the
    "delete" button in their mail client.

    Charles
  • No.5 | | 1693 bytes | |

    Hello Steven,

    Thursday, December 1, 2005, 6:57:45 PM, you wrote:

    SSIn order to keep our mail flowing to AL members, I've signed up through
    SSthe AL postmaster service to receive TS reports. Basically, whenever
    SSsomeone reports mail from our domains as spam, AL forwards it to me.

    SSAnyhow, when it arrives, SA classifies it as spam. What's the reason for
    SSthe SARE_SPEC_CLIENT rules? Would it be a problem for other spam if I
    SSoverrode them by whitelisting the sender (scomp (AT) aol (DOT) net)?

    The reason is that people on our systems here that have not subscribed
    to this service are receiving spam with exactly these characteristics.
    I believe that some spammer (or ratware) is mimicking the AL
    service's characteristics in order to get their spam through people's
    whitelists.

    When I put these rules together, I wasn't aware of AL's service and
    its email characteristics, and nobody else in any of the several SARE
    mass-checks had any hits at all, so there was no indication through
    that means that this was a Bad Rule (tm).

    1) If you subscribe to this service, or any domain you process mail
    for does, zero the score on these rules.

    2) As soon as I get back from vacation, I'll zero the scores on those
    rules in the production files, and see if I can figure out how to
    identify the spammer as opposed to the service.

    3) Yes, whitelist scomp (AT) aol (DOT) com, but do so through an unforgeable
    means, such as SPF or RCVD. Do not use a simple whitelist from, since
    that's what the spammer is hoping you will do.

    Bob Menschel
  • No.6 | | 1775 bytes | |

    Robert Menschel wrote:
    Hello Steven,

    Thursday, December 1, 2005, 6:57:45 PM, you wrote:

    SSIn order to keep our mail flowing to AL members, I've signed up through
    SSthe AL postmaster service to receive TS reports. Basically, whenever
    SSsomeone reports mail from our domains as spam, AL forwards it to me.

    SSAnyhow, when it arrives, SA classifies it as spam. What's the reason for
    SSthe SARE_SPEC_CLIENT rules? Would it be a problem for other spam if I
    SSoverrode them by whitelisting the sender (scomp (AT) aol (DOT) net)?

    The reason is that people on our systems here that have not subscribed
    to this service are receiving spam with exactly these characteristics.
    I believe that some spammer (or ratware) is mimicking the AL
    service's characteristics in order to get their spam through people's
    whitelists.

    When I put these rules together, I wasn't aware of AL's service and
    its email characteristics, and nobody else in any of the several SARE
    mass-checks had any hits at all, so there was no indication through
    that means that this was a Bad Rule (tm).

    1) If you subscribe to this service, or any domain you process mail
    for does, zero the score on these rules.

    2) As soon as I get back from vacation, I'll zero the scores on those
    rules in the production files, and see if I can figure out how to
    identify the spammer as opposed to the service.

    3) Yes, whitelist scomp (AT) aol (DOT) com, but do so through an unforgeable
    means, such as SPF or RCVD. Do not use a simple whitelist from, since
    that's what the spammer is hoping you will do.

    Bob Menschel

    Thanks. I'm using the whitelist_from_spf successfully.

Re: Problems with AOL's TOS reports


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