Following a recent trojan virus attack which despite the presence of NIS and
AV 2005 caused some problems which included the destruction of many links
from desktop and menu items to programs despite me quarantining and deleting
the trojan which had started opening up all sorts of windows in Internet
Explorer
I rescued my data which was well backed up and decided to reformat the
computer.
Its a Dell Dimension 8300 with a Sata Raid drive combination with a mirror
set up.
I did a complete reformat of the two hard drives and reset them as Mirror
drives then reinstalled Windows XP downloaded all the updates then installed
all my programs again including NIS/AV 2005.
This incidentally was a downloaded version bought off the Symantec web site
early last autumn.
However, odd things have started to happen:
If I am on line for a lengthy period between say 30 minutes and 2.5 hours -
it appears to vary the outgoing mail scanner fires up and starts scanning
phantom outgoing mail to odd addresses I don't recognise!
is definitely not mailing these messages - nothing in the sent
folder. It has even happened when isn't running.
A Symantec error message is generated and shows the email address none of
which are recognised by myself.
When this happens a number of the small scanning windows open up and if left
will fill the screen, the small scanning symbol starts to fill up the tool
bar with multiple copies.
If one tries to stop it or if one leaves it gets a Microsoft C++ Pure
Virtual function call in the file ccAPP.exe which is in the symantec
directory error R6025
After this error happens looses its ability to communicate with the
mail servers unless the computer is rebooted - though normal internet
connectivity doesn't appear affected and browsing can continue.
I have contacted Symantec on Friday and they got back to me today - the
respondent must have mis read my discription and assumed that AV was timing
out on messages I was sending. But as I stated - I wasn't sending any!
They also suggested I run the Norton checks off the symantec site both the
online Virus Scan and the Security scans returned a clean bill of health
even though one of these phantom scans started up during the on-line virus
scan!
But obviously something is wrong - what is triggering the scans of these
phantom emails - I am seriously concerned about the integrity of my PC and
am starting to loose faith in Norton Internet Security and AV for which I
have used for many years.
Any ideas ? Solutions?
Thanks
John

So you are part of a spammer's bot network?

What does your firewall say?

I don't actually think any messages other than what I genuinely send are
going out.

The ones that appear when scanning are rather unusual looking addresses and
I think the same ones.

John

Something else odd happened when I left Norton AntiVirus running yet again.
Another error popped up
navapsvc.exe application error
Instruction at 0x7c918 referred memory at 0x00000010
The memory could not be written
John