I just upgraded from 2.20 to 2.22 on a FreeBSD 4.11 server, Perl
5.8.8, MySQL 4.1.
I ran sanitycheck before and after the upgrade, no problems there. I
ran checksetup.pl after the upgrade.
The problem I am having is that the tabs along the top of the User
preference page (userprefs.cgi) display fine, but the contents of each
tab do not display, no matter which tab I click on. As I click on
various tabs, the focus changes to that tab. The footer of the page
displays fine.
Did I miss a new configuration parameter during the upgrade? How can
I turn User Preferences on once again?
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If you upgraded via CVS, did you have any conflicts in the templates?
If so, the template wouldn't compile and you would get an error that
way. You can check to make sure there's no conflicts by doing a 'cvs
diff' on the following file:

If there's differences, you'll have to resolve those. Look for <<< or
in the file.

-Michael

Mike wrote:
I just upgraded from 2.20 to 2.22 on a FreeBSD 4.11 server, Perl
5.8.8, MySQL 4.1.

I ran sanitycheck before and after the upgrade, no problems there. I
ran checksetup.pl after the upgrade.

The problem I am having is that the tabs along the top of the User
preference page (userprefs.cgi) display fine, but the contents of each
tab do not display, no matter which tab I click on. As I click on
various tabs, the focus changes to that tab. The footer of the page
displays fine.

Did I miss a new configuration parameter during the upgrade? How can
I turn User Preferences on once again?

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.

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I upgraded via the tar file. I just un-tar'd the file into the
bugzilla directory (after making a backup).

Mon, 08 May 2006 09:03:24 -0400, Michael Bellomo
<michael (AT) omnie (DOT) comwrote:

>If you upgraded via CVS, did you have any conflicts in the templates?
>If so, the template wouldn't compile and you would get an error that
>way. You can check to make sure there's no conflicts by doing a 'cvs
>diff' on the following file:
>
>
>If there's differences, you'll have to resolve those. Look for <<< or
in the file.

-Michael
>
>Mike wrote:
>I just upgraded from 2.20 to 2.22 on a FreeBSD 4.11 server, Perl
>5.8.8, MySQL 4.1.
>>
>I ran sanitycheck before and after the upgrade, no problems there. I
>ran checksetup.pl after the upgrade.
>>
>The problem I am having is that the tabs along the top of the User
>preference page (userprefs.cgi) display fine, but the contents of each
>tab do not display, no matter which tab I click on. As I click on
>various tabs, the focus changes to that tab. The footer of the page
>displays fine.
>>
>Did I miss a new configuration parameter during the upgrade? How can
>I turn User Preferences on once again?
>
>support-bugzilla mailing list
>support-bugzilla (AT) lists (DOT) mozilla.org
>
>.
>>
>

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Mon, 08 May 2006 08:28:22 -0400, Mike <NoSpam (AT) NoSpam (DOT) netwrote:

>I just upgraded from 2.20 to 2.22 on a FreeBSD 4.11 server, Perl
>5.8.8, MySQL 4.1.
>
>I ran sanitycheck before and after the upgrade, no problems there. I
>ran checksetup.pl after the upgrade.
>
>The problem I am having is that the tabs along the top of the User
>preference page (userprefs.cgi) display fine, but the contents of each
>tab do not display, no matter which tab I click on. As I click on
>various tabs, the focus changes to that tab. The footer of the page
>displays fine.
>
>Did I miss a new configuration parameter during the upgrade? How can
>I turn User Preferences on once again?

btw, here's the output from checksetup.pl

Checking perl modules
Checking for AppConfig (v1.52) ok: found v1.52
Checking for CGI (v2.93) ok: found v3.11
Checking for Data::Dumper (any) ok: found v2.121_08
Checking for Date::Format (v2.21) ok: found v2.22
Checking for DBI (v1.38) ok: found v1.50
Checking for File::Spec (v0.84) ok: found v3.12
Checking for File::Temp (any) ok: found v0.16
Checking for Template (v2.08) ok: found v2.08
Checking for Text::Wrap (v2001.0131) ok: found v2001.0929
Checking for Mail::Mailer (v1.67) ok: found v1.67
Checking for MIME::Base64 (v3.01) ok: found v3.07
Checking for MIME::Parser (v5.406) ok: found v5.420
Checking for Storable (any) ok: found v2.15

The following Perl modules are optional:
Checking for GD (v1.20) not found
Checking for Chart::Base (v1.0) not found
Checking for XML::Twig (any) not found
Checking for GD::Graph (any) not found
Checking for GD::Text::Align (any) not found
Checking for PatchReader (v0.9.4) ok: found v0.9.5
Checking for Image::Magick (any) not found

If you you want to see graphical bug charts (plotting historical data
over
time), you should install libgd and the following Perl modules:

GD: /usr/local/bin/perl -MCPAN -e 'install "GD"'
Chart: /usr/local/bin/perl -MCPAN -e 'install "Chart::Base"'

If you want to use the bug import/export feature to move bugs to
or from other bugzilla installations, you will need to install
the XML::Twig module by running (as root):

/usr/local/bin/perl -MCPAN -e 'install "XML::Twig"'

If you want to convert BMP image attachments to PNG to conserve
disk space, you will need to install the ImageMagick application
Available from http://www.imagemagick.org, and the Image::Magick
Perl module by running (as root):

/usr/local/bin/perl -MCPAN -e 'install "Image::Magick"'

If you you want to see graphical bug reports (bar, pie and line charts
of
current data), you should install libgd and the following Perl
modules:

GD: /usr/local/bin/perl -MCPAN -e 'install "GD"'
GD::Graph: /usr/local/bin/perl -MCPAN -e 'install "GD::Graph"'
GD::Text::Align: /usr/local/bin/perl -MCPAN -e 'install
"GD::Text::Align"'

Checking user setup
Removing existing compiled templates
Precompiling templates
Checking for DBD::mysql (v2.9003) ok: found v3.0003
Checking for MySQL (v4.0.14) ok: found v4.1.18-log

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Mon, 8 May 2006 19:16:34 +0200, "Marc Schumann"
<wurblzap (AT) gmail (DOT) comwrote:

>Mike,
>
>2006/5/8, Mike <NoSpam (AT) nospam (DOT) net>:
>>I just upgraded from 2.20 to 2.22 on a FreeBSD 4.11 server, Perl
>>5.8.8, MySQL 4.1.
>>
>>The problem I am having is that the tabs along the top of the User
>>preference page (userprefs.cgi) display fine, but the contents of each
>>tab do not display, no matter which tab I click on. As I click on
>>various tabs, the focus changes to that tab. The footer of the page
>>displays fine.
>
>in which way was 2.20 installed? As a FreeBSD port, maybe? If so, is
>it possible that there is some port-specific stuff around which causes
>trouble to 2.22 you untarred over it? I'm thinking maybe paths, like
>to templates, or something.

2.20 was installed from ports. I installed 2.22 from ports last
night, but I still see the same symptom.

I see no error messages in any of the logs. Where/how does one start
to track does these silent failures in Bugzilla?

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Mon, 08 May 2006 12:57:43 -0400, Mike <NoSpam (AT) NoSpam (DOT) netwrote:

Mon, 08 May 2006 08:28:22 -0400, Mike <NoSpam (AT) NoSpam (DOT) netwrote:
>
>>I just upgraded from 2.20 to 2.22 on a FreeBSD 4.11 server, Perl
>>5.8.8, MySQL 4.1.
>>
>>I ran sanitycheck before and after the upgrade, no problems there. I
>>ran checksetup.pl after the upgrade.
>>
>>The problem I am having is that the tabs along the top of the User
>>preference page (userprefs.cgi) display fine, but the contents of each
>>tab do not display, no matter which tab I click on. As I click on
>>various tabs, the focus changes to that tab. The footer of the page
>>displays fine.
>>
>>Did I miss a new configuration parameter during the upgrade? How can
>>I turn User Preferences on once again?
>
>
>btw, here's the output from checksetup.pl
>
>
>Checking perl modules
>Checking for AppConfig (v1.52) ok: found v1.52
>Checking for CGI (v2.93) ok: found v3.11
>Checking for Data::Dumper (any) ok: found v2.121_08
>Checking for Date::Format (v2.21) ok: found v2.22
>Checking for DBI (v1.38) ok: found v1.50
>Checking for File::Spec (v0.84) ok: found v3.12
>Checking for File::Temp (any) ok: found v0.16
>Checking for Template (v2.08) ok: found v2.08
>Checking for Text::Wrap (v2001.0131) ok: found v2001.0929
>Checking for Mail::Mailer (v1.67) ok: found v1.67
>Checking for MIME::Base64 (v3.01) ok: found v3.07
>Checking for MIME::Parser (v5.406) ok: found v5.420
>Checking for Storable (any) ok: found v2.15
>
>The following Perl modules are optional:
>Checking for GD (v1.20) not found
>Checking for Chart::Base (v1.0) not found
>Checking for XML::Twig (any) not found
>Checking for GD::Graph (any) not found
>Checking for GD::Text::Align (any) not found
>Checking for PatchReader (v0.9.4) ok: found v0.9.5
>Checking for Image::Magick (any) not found
>
>If you you want to see graphical bug charts (plotting historical data
>over
>time), you should install libgd and the following Perl modules:
>
>GD: /usr/local/bin/perl -MCPAN -e 'install "GD"'
>Chart: /usr/local/bin/perl -MCPAN -e 'install "Chart::Base"'
>
>If you want to use the bug import/export feature to move bugs to
>or from other bugzilla installations, you will need to install
the XML::Twig module by running (as root):

/usr/local/bin/perl -MCPAN -e 'install "XML::Twig"'
>
>If you want to convert BMP image attachments to PNG to conserve
>disk space, you will need to install the ImageMagick application
>Available from http://www.imagemagick.org, and the Image::Magick
>Perl module by running (as root):
>
/usr/local/bin/perl -MCPAN -e 'install "Image::Magick"'
>
>If you you want to see graphical bug reports (bar, pie and line charts
>of
>current data), you should install libgd and the following Perl
>modules:
>
>GD: /usr/local/bin/perl -MCPAN -e 'install "GD"'
>GD::Graph: /usr/local/bin/perl -MCPAN -e 'install "GD::Graph"'
>GD::Text::Align: /usr/local/bin/perl -MCPAN -e 'install
>"GD::Text::Align"'
>
>Checking user setup
>Removing existing compiled templates
>Precompiling templates
>Checking for DBD::mysql (v2.9003) ok: found v3.0003
>Checking for MySQL (v4.0.14) ok: found v4.1.18-log

Some additional info for anyone else who might experience this issue.
I did a fresh install of Bugzilla 2.22 and perl 5.8.8 on FreeBSD 6.1,
and Bugzilla works fine. checksetup.pl returns the following:

Checking perl modules
Checking for AppConfig (v1.52) ok: found v1.56
Checking for CGI (v2.93) ok: found v3.20
Checking for Data::Dumper (any) ok: found v2.121
Checking for Date::Format (v2.21) ok: found v2.22
Checking for DBI (v1.38) ok: found v1.50
Checking for File::Spec (v0.84) ok: found v3.18
Checking for File::Temp (any) ok: found v0.16
Checking for Template (v2.08) ok: found v2.14
Checking for Text::Wrap (v2001.0131) ok: found v2001.0929
Checking for Mail::Mailer (v1.67) ok: found v1.74
Checking for MIME::Base64 (v3.01) ok: found v3.07
Checking for MIME::Parser (v5.406) ok: found v5.420
Checking for Storable (any) ok: found v2.15

The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.32
Checking for Chart::Base (v1.0) ok: found v2.4.1
Checking for XML::Twig (any) not found
Checking for GD::Graph (any) ok: found v1.4307
Checking for GD::Text::Align (any) ok: found v1.18
Checking for PatchReader (v0.9.4) ok: found v0.9.5
Checking for Image::Magick (any) not found

Notice the version 2.14 for Template. That's different than the 2.08
version in my problematic upgraded Bugzilla.

Also, I am unable to upgrade Template because CPAN insists on finding
perl 5.6.1, when all I have is 5.8.8, and the upgrade fails.

I'm wondering if Template 2.08 has an issue with something in the
upgraded Bugzilla I installed, or one of the Perl modules for 5.8.8?

In any case, the host running Bugzilla is due for an upgrade to
FreeBSD 6.1 anyway. So I'll probably just backup (twice!), clean it
all out, and re-install the works. That's what I did on my test
environment, and everything worked fine.

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