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  • Keyword Search question

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    Hi All,
    We have a convention here where we describe our releases with the
    following notation x.y.z.a.b which each field delimited by the period
    (dot). If I put these strings into the keyword search screen, I don't
    get any hits even though I know that many instances of that string
    occurs in he description fields.
    How can I get this to work. Work Arounds accepted!
    Thanks,
    Barry
    Barry Benowitz
    Raritan Computer
    (732) 764 8886 x1362
    barry.benowitz (AT) raritan (DOT) com
  • No.1 | | 1211 bytes | |

    Hi Barry,

    You probably have fulltext searching enabled (it defaults to on for new
    Eventum instances) which has both benefits and flaws. The benefits are
    it allows more advanced searches (using + and - to make words required
    or eliminated) but the downside is certain characters don't work.

    up your config.inc.php, and search for "APP_ENABLE_FULLTEXT". You
    should change true to false, and see if your search works.

    In the future Eventum is going to support more advanced, 3rd party (open
    source) search tools, which will handle both advanced and simple searching.

    Best Regards,
    /bryan

    Barry Benowitz wrote:
    Hi All,

    We have a convention here where we describe our releases with the
    following notation x.y.z.a.b which each field delimited by the period
    (dot). If I put these strings into the keyword search screen, I don't
    get any hits even though I know that many instances of that string
    occurs in he description fields.

    How can I get this to work. Work Arounds accepted!

    Thanks,

    Barry

    Barry Benowitz

    Raritan Computer

    (732) 764 8886 x1362

    barry.benowitz (AT) raritan (DOT) com

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