We don't handle the firewall. The phone company does. Thanks for the
info. I now know what to ask or tell them.
Mikkel Troest wrote:
Hi,
This would definitely be a firewall problem.
I know for sure that this is an issue with the Cisco PIX firewalls when
inspection of smtp is enabled:
quote from Cisco.com (TAC Case collection, case number K11355672:
When the mailguard feature is enabled, it only allows mail servers to
receive the seven SMTP minimum-required commands. These are described in
Section 4.5.1 of* RFC 2821 <>* (
previously RFC 821 ). All other commands are rejected by the PIX, and
rejected commands are never sent to the mail server
You should ask your fw admin to disable inspection of SMTP if possible.
The general attitude in my line of business is somethhing along these
lines: "If you depend on SMTP-inspection for mail security, you are not
old enough to have a mail server" ;-)
more politely: SMTP-inspection gives you no extra security; if your
mail server is weak, it'll be exploited - if it's strong it'll not
anyway.
Just out of curiosity, what platform is the fw in front of your James
server?
:) Mikkel Troest
Network Systems Engineer, <CCNP>
Kevin Burkart wrote:
>I'm beginning to think it may be a firewall problem. I am able to
>telnet to it from the outside world but when I type the ehlo command I
>get command XXXX not recognized. When I type that from a computer on
>the same network I get the AUTH announcement.
>>
>Stefano Bagnara wrote:
Kevin Burkart wrote:
I changed the lines as you asked and still get the error. I then
switched my user repository to file instead of db and still get the
error.
Is there a way I can make the logs more verbose so that I can see
exactly what is getting sent to the smtp handler?
Thanks,
Kevin
environment.xml and change INF to DEBUG for the interesting
components.
Can you try a "telnet jameshost 25" from your email client host and
type "ehlo domain.com" to see if the "AUTH" capability is announced?
Stefano
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